Workshop Policies

Please read.

Welcome! and thank you for your interest in Eureka Aerial. The following policies are in place to ensure a smooth and productive workshop experience.

CANCELLATION POLICY

Cancellations are only refunded as credit. That credit can then be used at Eureka at any later date within a 12-month period following the cancellation. If you do need to cancel, contact support@eurekaaerial.com in order to ensure you receive the proper credit.

SAFETY AND SPACE

Due to our limited space, we ask that you help limit the number of parents in the lobby during a class. Minors such as friends or family of your child may not stay in the waiting room area unattended. 

Parents and others are not allowed to enter the aerial room while your child's class is in session. You may only enter the aerial room if the instructor has invited you in to watch. 

In order to ensure safety, all students must wait in the lobby for parent pickup.  No student is allowed to wait for their parents outside no matter the circumstances.  Any students under 12 years of age may not be left unattended in the lobby waiting for parent pickup.  Any student under 12, must stay in the aerial studio with an instructor until their parents come in the studio to pick them up.  Instructors are only liable for students during their class time. If you are unable to pick your child up on time, please contact Support prior to the scheduled class so we can make arrangements to watch over your child. 

DRESS CODE

Appropriate aerial attire is active wear that does not interfere with our aerial apparatuses and protects your child from unnecessary injuries. Please refrain from your child wearing zippers or clothing that will not cover areas of the body to protect them from the aerial apparatus. Skin on aerial apparatuses is painful and can end in bruising and other injuries.

Please avoid baggy clothes as they can prohibit the instructors from making corrections on whether your child is doing the correct form to execute skills. They can also pose a higher risk of getting caught in the aerial apparatuses. 

Support Email: Support@eurekaaerial.com